{"product_id":"coziommi-neck-relief-pro","title":"CoziOmmi Neck Relief Pro | Neck Warmer 3.0","description":"\u003cdiv id=\"ommi-nw3-landing\" lang=\"en\"\u003e\n\u003cstyle\u003e.product-full-width \u003e .page-width--narrow:has(#ommi-nw3-landing){max-width:1240px}\n#ommi-nw3-landing{--nw3-ivory:#faf7f2;--nw3-sage:#7f8973;--nw3-ink:#292e29;--nw3-muted:#565d54;--nw3-line:#dfe2d8;color:var(--nw3-ink);font-size:15px;line-height:1.75;margin:28px auto 0;max-width:1180px;text-align:left;overflow-wrap:break-word}\n#ommi-nw3-landing *,#ommi-nw3-landing *:before,#ommi-nw3-landing *:after{box-sizing:border-box}\n#ommi-nw3-landing :is(h2,h3,p,figure,ul,ol){margin:0}\n#ommi-nw3-landing h2,#ommi-nw3-landing h3{color:var(--nw3-ink);letter-spacing:-.02em;text-transform:none;font-family:inherit}\n#ommi-nw3-landing h2{font-size:clamp(25px,3vw,36px);font-weight:500;line-height:1.3}\n#ommi-nw3-landing h3{font-size:20px;font-weight:600;line-height:1.4}\n#ommi-nw3-landing 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19px;justify-content:flex-start}#ommi-nw3-landing .ommi-nw3-card-copy{padding:22px}#ommi-nw3-landing .ommi-nw3-card figure{max-width:300px}#ommi-nw3-landing .ommi-nw3-coverage{padding:24px;gap:15px}#ommi-nw3-landing .ommi-nw3-cycle{padding:26px 21px}#ommi-nw3-landing .ommi-nw3-cycle-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}#ommi-nw3-landing .ommi-nw3-cycle-list li{padding:17px 12px}#ommi-nw3-landing .ommi-nw3-cycle-list strong{font-size:20px}#ommi-nw3-landing .ommi-nw3-steps{grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}#ommi-nw3-landing .ommi-nw3-details-grid{gap:30px}#ommi-nw3-landing .ommi-nw3-box{padding:23px}#ommi-nw3-landing .ommi-nw3-safety{padding:23px}#ommi-nw3-landing .ommi-nw3-footer{padding:25px;gap:22px}#ommi-nw3-landing .ommi-nw3-button{justify-self:start}}\n@media(max-width:359px){#ommi-nw3-landing .ommi-nw3-cycle-list,#ommi-nw3-landing .ommi-nw3-steps{grid-template-columns:1fr}#ommi-nw3-landing .ommi-nw3-hero h2{font-size:28px}}\u003c\/style\u003e\n\u003csection class=\"ommi-nw3-hero\" aria-labelledby=\"ommi-nw3-intro-title\"\u003e\n\u003cdiv class=\"ommi-nw3-hero-copy\"\u003e\n\u003cp class=\"ommi-nw3-kicker\"\u003eOmmiCare · Care for everyday moments\u003c\/p\u003e\n\u003ch2 id=\"ommi-nw3-intro-title\"\u003eA little warmth. A pause for your shoulders.\u003c\/h2\u003e\n\u003cp\u003eMake your desk break or evening wind-down a little more comfortable. CoziOmmi Neck Relief Pro brings together a red and near-infrared light mode, three graphene heat settings and extended neck-and-shoulder coverage.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cfigure\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0599\/8002\/1951\/files\/neck-warmer-3-pro-back.jpg?v=1793606806\u0026amp;width=700\" srcset=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0599\/8002\/1951\/files\/neck-warmer-3-pro-back.jpg?v=1793606806\u0026amp;width=400 400w, https:\/\/cdn.shopify.com\/s\/files\/1\/0599\/8002\/1951\/files\/neck-warmer-3-pro-back.jpg?v=1793606806\u0026amp;width=700 700w, https:\/\/cdn.shopify.com\/s\/files\/1\/0599\/8002\/1951\/files\/neck-warmer-3-pro-back.jpg?v=1793606806\u0026amp;width=1080 1080w\" sizes=\"(max-width: 760px) 90vw, 440px\" width=\"1080\" height=\"1080\" loading=\"lazy\" decoding=\"async\" alt=\"Rear view of the Garden Sage Neck Relief Pro, showing extended coverage for the back of the neck and upper shoulders\"\u003e\u003c\/figure\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"ommi-nw3-stats\"\u003e\n\u003cdiv class=\"ommi-nw3-stat\"\u003e\n\u003cstrong\u003e19\u003c\/strong\u003e\u003cspan\u003ered \/ near-infrared LEDs\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"ommi-nw3-stat\"\u003e\n\u003cstrong\u003e3\u003c\/strong\u003e\u003cspan\u003egraphene heat settings\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"ommi-nw3-stat\"\u003e\n\u003cstrong\u003e2000mAh\u003c\/strong\u003e\u003cspan\u003erechargeable battery\u003c\/span\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cnav class=\"ommi-nw3-nav\" aria-label=\"Explore Neck Relief Pro\"\u003e\u003ca href=\"#ommi-nw3-modes\"\u003eLight \u0026amp; warmth\u003c\/a\u003e\u003ca href=\"#ommi-nw3-cycle\"\u003eComfort cycle\u003c\/a\u003e\u003ca href=\"#ommi-nw3-specs\"\u003eProduct details\u003c\/a\u003e\u003ca href=\"#ommi-nw3-faq\"\u003eQuestions\u003c\/a\u003e\u003c\/nav\u003e\n\u003csection class=\"ommi-nw3-section\" id=\"ommi-nw3-modes\" aria-labelledby=\"ommi-nw3-modes-title\"\u003e\n\u003cheader class=\"ommi-nw3-heading\"\u003e\u003cp class=\"ommi-nw3-kicker\"\u003eYour moment, your mode\u003c\/p\u003e\n\u003ch2 id=\"ommi-nw3-modes-title\"\u003eLight, warmth and everyday comfort.\u003c\/h2\u003e\u003c\/header\u003e\n\u003cdiv class=\"ommi-nw3-grid\"\u003e\n\u003carticle class=\"ommi-nw3-card\"\u003e\u003cfigure\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0599\/8002\/1951\/files\/neck-warmer-3-pro-red-nir.jpg?v=1793606789\u0026amp;width=700\" srcset=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0599\/8002\/1951\/files\/neck-warmer-3-pro-red-nir.jpg?v=1793606789\u0026amp;width=400 400w, https:\/\/cdn.shopify.com\/s\/files\/1\/0599\/8002\/1951\/files\/neck-warmer-3-pro-red-nir.jpg?v=1793606789\u0026amp;width=700 700w, https:\/\/cdn.shopify.com\/s\/files\/1\/0599\/8002\/1951\/files\/neck-warmer-3-pro-red-nir.jpg?v=1793606789\u0026amp;width=1080 1080w\" sizes=\"(max-width: 760px) 90vw, 440px\" width=\"1080\" height=\"1080\" loading=\"lazy\" decoding=\"async\" alt=\"Neck Relief Pro red and near-infrared light mode, with purple indicator\"\u003e\u003c\/figure\u003e\u003cdiv class=\"ommi-nw3-card-copy\"\u003e\n\u003cp class=\"ommi-nw3-kicker\"\u003e01 · Light mode\u003c\/p\u003e\n\u003ch3\u003eRed + near-infrared light\u003c\/h3\u003e\n\u003cp\u003e19 red\/near-infrared LEDs. Press and hold for two seconds to start in light mode; the purple indicator makes it easy to recognise. A single press moves you to the next mode.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/article\u003e\u003carticle class=\"ommi-nw3-card\"\u003e\u003cfigure\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0599\/8002\/1951\/files\/neck-warmer-3-pro-heat-settings.jpg?v=1793606798\u0026amp;width=700\" srcset=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0599\/8002\/1951\/files\/neck-warmer-3-pro-heat-settings.jpg?v=1793606798\u0026amp;width=400 400w, https:\/\/cdn.shopify.com\/s\/files\/1\/0599\/8002\/1951\/files\/neck-warmer-3-pro-heat-settings.jpg?v=1793606798\u0026amp;width=700 700w, https:\/\/cdn.shopify.com\/s\/files\/1\/0599\/8002\/1951\/files\/neck-warmer-3-pro-heat-settings.jpg?v=1793606798\u0026amp;width=1080 1080w\" sizes=\"(max-width: 760px) 90vw, 440px\" width=\"1080\" height=\"1080\" loading=\"lazy\" decoding=\"async\" alt=\"Neck Relief Pro 45°C, 50°C and 55°C heat settings\"\u003e\u003c\/figure\u003e\u003cdiv class=\"ommi-nw3-card-copy\"\u003e\n\u003cp class=\"ommi-nw3-kicker\"\u003e02 · Graphene warmth\u003c\/p\u003e\n\u003ch3\u003eThree levels of warmth\u003c\/h3\u003e\n\u003cp\u003eChoose low at 45°C, medium at 50°C or high at 55°C. Blue, green and red indicators identify the three heat settings, so you can check your selection at a glance.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/article\u003e\n\u003c\/div\u003e\n\u003cp class=\"ommi-nw3-mode-note\"\u003eLight mode and the three heat settings are separate selections in the button’s mode cycle.\u003c\/p\u003e\n\u003cdiv class=\"ommi-nw3-coverage\"\u003e\n\u003ch3\u003eMore coverage. A comfortable fit.\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eThe wider shape reaches the sides and back of the neck and the upper shoulders.\u003c\/li\u003e\n\u003cli\u003eSoft fabric and adjustable magnetic snaps help you position it comfortably.\u003c\/li\u003e\n\u003cli\u003eAdjust the position for local warmth on one shoulder when needed.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"ommi-nw3-cycle\" id=\"ommi-nw3-cycle\" aria-labelledby=\"ommi-nw3-cycle-title\"\u003e\n\u003cheader class=\"ommi-nw3-heading\"\u003e\u003cp class=\"ommi-nw3-kicker\"\u003eSmart Comfort Cycle\u003c\/p\u003e\n\u003ch2 id=\"ommi-nw3-cycle-title\"\u003eA gradual change of pace.\u003c\/h2\u003e\n\u003cp\u003eFrom the default light mode, the automatic sequence moves to the next stage every 15 minutes until it reaches low heat.\u003c\/p\u003e\u003c\/header\u003e\n\u003col class=\"ommi-nw3-cycle-list\"\u003e\n\u003cli\u003e\n\u003csmall\u003e\u003cspan class=\"ommi-nw3-dot ommi-nw3-purple\" aria-hidden=\"true\"\u003e\u003c\/span\u003e01 · Purple indicator\u003c\/small\u003e\u003cstrong\u003eRed + NIR\u003c\/strong\u003e\u003cspan\u003e15 minutes, then high heat\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csmall\u003e\u003cspan class=\"ommi-nw3-dot ommi-nw3-red\" aria-hidden=\"true\"\u003e\u003c\/span\u003e02 · Red indicator\u003c\/small\u003e\u003cstrong\u003e55°C\u003c\/strong\u003e\u003cspan\u003e15 minutes, then medium\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csmall\u003e\u003cspan class=\"ommi-nw3-dot ommi-nw3-green\" aria-hidden=\"true\"\u003e\u003c\/span\u003e03 · Green indicator\u003c\/small\u003e\u003cstrong\u003e50°C\u003c\/strong\u003e\u003cspan\u003e15 minutes, then low\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003csmall\u003e\u003cspan class=\"ommi-nw3-dot ommi-nw3-blue\" aria-hidden=\"true\"\u003e\u003c\/span\u003e04 · Blue indicator\u003c\/small\u003e\u003cstrong\u003e45°C\u003c\/strong\u003e\u003cspan\u003eContinues at low heat\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp class=\"ommi-nw3-notice\"\u003e\u003cstrong\u003eSwitch off when your break is over.\u003c\/strong\u003e At 45°C, low heat continues until you switch it off or the battery is depleted. The step-down feature does not provide a timed shut-off.\u003c\/p\u003e\n\u003cp\u003ePress once to choose the next mode. The manual cycle returns to red\/NIR after low. Hold the button for two seconds to switch off at any time.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"ommi-nw3-section\" aria-labelledby=\"ommi-nw3-use-title\"\u003e\n\u003cheader class=\"ommi-nw3-heading\"\u003e\u003cp class=\"ommi-nw3-kicker\"\u003eA simple everyday ritual\u003c\/p\u003e\n\u003ch2 id=\"ommi-nw3-use-title\"\u003eCharge, unplug, enjoy your break.\u003c\/h2\u003e\u003c\/header\u003e\n\u003col class=\"ommi-nw3-steps\"\u003e\n\u003cli\u003e\n\u003ch3\u003eCharge fully\u003c\/h3\u003e\n\u003cp\u003eBefore first use, charge with the USB-C cable and a DC 5V\/2A power source.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003ch3\u003eUnplug\u003c\/h3\u003e\n\u003cp\u003eDisconnect the charging cable before use. Do not use while charging.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003ch3\u003eSettle in\u003c\/h3\u003e\n\u003cp\u003ePosition the wrap comfortably. Hold the button for two seconds to start.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003ch3\u003eChoose \u0026amp; switch off\u003c\/h3\u003e\n\u003cp\u003ePress once to change mode. Hold for two seconds to switch off after use.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp class=\"ommi-nw3-charging-note\"\u003eCharging takes approximately 3–3.5 hours. The green light flashes while charging and stays on when fully charged. A full charge provides about 2–3 hours of use, depending on the mode.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"ommi-nw3-section ommi-nw3-grid ommi-nw3-details-grid\" id=\"ommi-nw3-specs\" aria-labelledby=\"ommi-nw3-spec-title\"\u003e\n\u003cdiv\u003e\n\u003cp class=\"ommi-nw3-kicker\"\u003eThe details\u003c\/p\u003e\n\u003ch2 id=\"ommi-nw3-spec-title\"\u003eMade for your everyday wind-down.\u003c\/h2\u003e\n\u003ctable class=\"ommi-nw3-specs\" aria-label=\"Neck Relief Pro specifications\"\u003e\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eBattery\u003c\/th\u003e\n\u003ctd\u003e2000mAh rechargeable\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eCharging\u003c\/th\u003e\n\u003ctd\u003eUSB-C; DC 5V\/2A input\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eCharging time\u003c\/th\u003e\n\u003ctd\u003eApproximately 3–3.5 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eUsage time\u003c\/th\u003e\n\u003ctd\u003eApproximately 2–3 hours; varies by mode\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eHeat settings\u003c\/th\u003e\n\u003ctd\u003e45°C \/ 50°C \/ 55°C\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eMaterials \u0026amp; components\u003c\/th\u003e\n\u003ctd\u003eGraphene heater, polyester fibre, soft suede and LED components\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"ommi-nw3-box\"\u003e\n\u003ch3\u003eReady to unwrap.\u003c\/h3\u003e\n\u003cfigure\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0599\/8002\/1951\/files\/neck-warmer-3-pro-box-contents.jpg?v=1793606815\u0026amp;width=700\" srcset=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0599\/8002\/1951\/files\/neck-warmer-3-pro-box-contents.jpg?v=1793606815\u0026amp;width=400 400w, https:\/\/cdn.shopify.com\/s\/files\/1\/0599\/8002\/1951\/files\/neck-warmer-3-pro-box-contents.jpg?v=1793606815\u0026amp;width=700 700w, https:\/\/cdn.shopify.com\/s\/files\/1\/0599\/8002\/1951\/files\/neck-warmer-3-pro-box-contents.jpg?v=1793606815\u0026amp;width=1080 1080w\" sizes=\"(max-width: 760px) 90vw, 440px\" width=\"1080\" height=\"1080\" loading=\"lazy\" decoding=\"async\" alt=\"Neck Relief Pro and the included USB charging cable in the box\"\u003e\u003c\/figure\u003e\u003cul\u003e\n\u003cli\u003eNeck Relief Pro × 1\u003c\/li\u003e\n\u003cli\u003eUSB charging cable × 1\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"ommi-nw3-box-note\"\u003eGarden Sage colour, as pictured.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"ommi-nw3-section ommi-nw3-faq\" id=\"ommi-nw3-faq\" aria-labelledby=\"ommi-nw3-faq-title\"\u003e\n\u003cheader class=\"ommi-nw3-heading\"\u003e\u003cp class=\"ommi-nw3-kicker\"\u003eA little help before you choose\u003c\/p\u003e\n\u003ch2 id=\"ommi-nw3-faq-title\"\u003eYour questions, answered.\u003c\/h2\u003e\u003c\/header\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes it switch off automatically after 15 minutes?\u003c\/summary\u003e\u003cp\u003eNo. The Smart Comfort Cycle changes the mode every 15 minutes until it reaches 45°C low heat. Low heat then continues until you switch the product off or the battery is depleted. Hold the button for two seconds to switch off.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eCan I use it while charging?\u003c\/summary\u003e\u003cp\u003eNo. Fully charge before first use, then disconnect the charging cable before wearing or operating the product.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eCan I wash it?\u003c\/summary\u003e\u003cp\u003eDo not wash or immerse it. Switch off and allow the product to cool, then wipe gently with a soft, damp cloth and let it dry completely. Do not use chemical cleaners, wring, tumble dry or iron.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eCan I wear it to sleep?\u003c\/summary\u003e\u003cp\u003eNo. Use only while awake and alert. Do not use while sleeping or when you cannot reliably sense heat or overheating.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eHow do I identify the selected mode?\u003c\/summary\u003e\u003cp\u003ePurple indicates red\/near-infrared light mode. Red is 55°C high heat, green is 50°C medium heat and blue is 45°C low heat. A short press cycles through these selections; a two-second hold switches the product on or off.\u003c\/p\u003e\u003c\/details\u003e\n\u003caside class=\"ommi-nw3-safety\"\u003e\u003ch3\u003eA comfortable break starts with careful use.\u003c\/h3\u003e\n\u003cp\u003eHeating elements must not touch bare skin. Prolonged high heat may cause burns; switch off immediately if discomfort occurs. Do not use if wet or damaged, or if you cannot reliably sense heat or overheating. This is not a medical device. Read the supplied instructions before use.\u003c\/p\u003e\n\u003cp\u003eLet the product cool completely before storing. Keep it in a cool, dry place, away from direct sunlight, heavy objects and sharp folds.\u003c\/p\u003e\u003c\/aside\u003e\n\u003c\/section\u003e\n\u003cfooter class=\"ommi-nw3-footer\"\u003e\u003cdiv\u003e\n\u003ch3\u003eA little care, made easy.\u003c\/h3\u003e\n\u003cp\u003eFree Hong Kong and Macau delivery on orders of HK$400 or more after discounts. Final delivery options and charges appear at checkout.\u003c\/p\u003e\n\u003cp\u003eOne-year warranty from purchase covers defects under normal use. Keep the original receipt; exclusions and warranty terms apply.\u003c\/p\u003e\n\u003cdiv class=\"ommi-nw3-support\"\u003e\n\u003ca href=\"\/en-mo\/pages\/delivery-methods\"\u003eDelivery details\u003c\/a\u003e\u003ca href=\"\/en-mo\/pages\/product-warranty\"\u003eWarranty terms\u003c\/a\u003e\u003ca href=\"\/en-mo\/pages\/refund-and-return-policy\"\u003eReturns policy\u003c\/a\u003e\u003ca href=\"mailto:info@ommicare.com\"\u003eContact us\u003c\/a\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ca class=\"ommi-nw3-button\" href=\"#MainContent\"\u003eBack to purchase \u003cspan aria-hidden=\"true\"\u003e↑\u003c\/span\u003e\u003c\/a\u003e\u003c\/footer\u003e\n\u003c\/div\u003e\n","brand":"OmmiCare","offers":[{"title":"Garden Sage","offer_id":67841822818495,"sku":null,"price":450.0,"currency_code":"MOP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0599\/8002\/1951\/files\/neck-warmer-3-pro-front.jpg?v=1793606781","url":"https:\/\/ommicare.com\/en-mo\/products\/coziommi-neck-relief-pro","provider":"OmmiCare","version":"1.0","type":"link"}