Absolutely love it! Not only on cold Winter nights, it helps to release the stiffness on neck and shoulders. It’s light weight and soft that you won’t feel any pressure when wearing it. Definitely a good friend for office ladies.
OmmiCare · Care for everyday moments
Graphene Heated Neck Warmer 2.0
Warmth for a moment that is yours. A rechargeable graphene neck wrap with three heat levels and a gradual temperature step-down.
Why it fits your routine
- Choose 45°C, 50°C or 55°C.
- At higher settings, the temperature steps down by 5°C every 15 minutes until 45°C.
- At 45°C it continues heating until switched off or the battery runs out.
Product details
- Battery capacity: 2,000 mAh.
- This is a temperature step-down feature, not a 15-minute automatic shut-off.
What’s included
- Graphene Heated Neck Warmer 2.0 × 1; USB-C charging cable × 1.
How to use & care
- Charge before use, position the wrap comfortably and select a suitable heat level.
- Switch off manually after use. Follow the care and safety instructions supplied with the product.
Delivery & support
Free shipping to Hong Kong and Macau on orders of HK$400 or more. Final shipping is shown at checkout.
Hong Kong & Macau
Free shipping on orders of HK$400 or more after discounts. For eligible standard parcels up to 10 kg below this threshold, the current SF Express rate is HK$30. The available delivery methods and final charge are shown at checkout.
Choose delivery to your address or an eligible SF collection point. Please provide the correct collection-point details when ordering.
Dispatch & tracking
Orders are normally dispatched within 1–2 working days after payment. The daily cut-off is 14:00 Hong Kong time; later orders are processed from the next working day. Dispatch time is separate from the courier’s delivery time.
Tracking details are sent by email after dispatch. Delivery may take longer during sales, holidays or disruption. There is no delivery on Sundays and public holidays. Contact the courier directly for specific delivery-time arrangements.
Other destinations
Shipping is currently configured for Taiwan and selected destinations in Asia, including Mainland China, Indonesia, Japan, the Philippines, Singapore, South Korea and Thailand. Availability and charges depend on the destination and are confirmed at checkout.
Delivery terms
- If the same order contains more than one shipping box, third-party logistics may carry out the delivery separately, and the delivery time may be different, depending on the third-party logistics delivery arrangement;
- The company will try its best to pack the goods when shipping, but if the goods are damaged or lost due to the logistics company’s error during the delivery, the company will assist you in recovering from the logistics company, but will not compensate you;
- Third-party logistics will only deliver the goods according to the specified address on the order. Delivery service at a designated time is limited to Hong Kong. 4. Once the order is confirmed, you cannot change any information including the recipient address. If you need assistance, please contact us;
- When the goods are delivered to the delivery address provided by the customer, the goods are deemed to have been delivered to and received by the customer. We are not responsible for 6. Delivery delays or failures due to incorrect or incomplete addresses;
- The unsuccessful delivery of goods will be returned to our company, we have the right to choose to cancel customer orders;
- If the recipient entrusts others to collect the goods, our company and third-party logistics will not be responsible for the risks or losses involved;
- Third-party logistics will make all reasonable efforts to deliver the goods before the promised delivery date, and the customer agrees and confirms that all delivery of the goods may be delayed;
- We are not responsible for delays, losses, or damages caused by uncontrolled factors such as natural disasters, political factors, labor disturbances, nuclear explosions, or wars;
- The recipient should verify the product as soon as possible after receiving the product. If the product is found to be damaged due to non-human factors, please contact us immediately after the delivery of the product for return and exchange. For details, please refer to the return and refund.
- In case of any dispute, the company reserves the right of final decision.
Returns & help
Please refer to our Refund and Return Policy for eligibility and the application process. For delivery enquiries, email info@ommicare.com or call +852 2342 3783.
🚚 How long does shipping take?
We ship via SF Express. Orders are dispatched within 1-2 business days. Delivery usually takes 1-2 days to your home or locker.
🛒How to place an order?
You can place your order directly on our website:
Select your items → Add to cart → Click the cart icon at the top right → Proceed to checkout → Fill in name, phone number, and address → Choose payment method → Done!
🏬Do you have a physical store?
You can also purchase at Log-On stores or visit our Kwun Tong office.
📍Kwun Tong Office Address:
Unit G-H, 2/F, Winner Factory Building, 55 Hung To Road, Kwun Tong, Kowloon
🕘 Opening Hours:
Mon - Fri: 09:00 - 18:00
Sat: 09:00 - 12:00
Customer Reviews
Overall rating: 4.4 / 5 from 67 reviews.
有三種溫度較也不錯，可惜沒有時間制，差電較耐到消耗電較快
User friendly. This upgraded version can cover part of my back which helps to ease my back pain. Sure to recommend it to my friends.
經常有肩頸痛，連續用了幾天，肩頸肌肉放鬆了些，很舒服！
Good
之前買過version 1覺得不錯，之後看到出了version 2又再買多一條，之前比較關注的地方都在version 2改過來，所以version 2更好。version 2的扭扣多了一個扣位調節，扣位入面做了更大的托，反覆扣除都不易破爛，發熱位置加大了可以敷到大椎穴，接觸皮膚的布料非常柔軟、舒適！每天都會使用！如果儲電量可以再大些就更好，那就不需經常充電。
暖得快，後頸位特別舒服
好用但最熱嗰格有啲太暖。
返工冷氣位都夠暖。
買比媽媽用，佢話好貼頸。
顏色靚，戴住都算輕便。
The fit better than 1.0 and it warms up incredibly fast. My daily winter essential!
比上一款更大發熱面積，後頸位更舒服
每日收工都用一陣就，條頸冇咁緊。
Even heat, warms up fast.
good and Ｉ ｈａｖｅ ｂｏｕｇｈｔ ２
Graphene Heated Neck Warmer 2.0 | Shoulder Pain Relief | HK Brand
The product is not even warm!
Graphene Heated Neck Warmer 2.0 | Shoulder Pain Relief | HK Brand
好用，但要每日charge電不好，charge得好耐，用時間太短，每晚用後，起身後忘了charge，晚上睡覺又想用時，才發覺又無電，用得比較沮喪🤣🤣，真心我是需要又喜歡，但charge電。。。。。。。
Graphene Heated Neck Warmer 2.0 | Shoulder Pain Relief | HK Brand
love it. Although fully charged, but seems battery wont last long. Use around 3 times and need to recharge.
Graphene Heated Neck Warmer 2.0 | Shoulder Pain Relief | HK Brand
第二次購買送朋友
Graphene Heated Neck Warmer 2.0 | Shoulder Pain Relief | HK Brand
The product is too small, not helpful if having both neck and shoulder pain
Graphene Heated Neck Warmer 2.0 | Shoulder Pain Relief | HK Brand
1. Elderly people may have difficulty connecting battery sockets 2. Battery ran out very fast
Graphene Heated Neck Warmer 2.0 | Shoulder Pain Relief | HK Brand
Good
thanks !
good
Great product! Light weight with great design. 100% recommend
非常好
good
非常好用，有多種溫度，適合不同需要。但如果是用魔術貼調較長度會更靈活。
good
Feeling comfortable
Very good! Repurchased
宣傳是2.0加長底部，但U型底部唔夠熱。 另外如果有些重量貼住熱敷部位更好。
在公司用可以舒緩頸部肌肉的繃緊，正👍🏼
唔明點解著時用紅燈MODE, 但用用下自己就跳其他MODE.
It's good and practical
My mom loves it.
Like it!
good
可以再熱啲。啪鈕位吸得唔夠實。
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